FAQ
All You Need To Know
Have any questions? Check out our frequently asked questions below. If you can't find what you're looking for, don't hesitate to contact us.
How Far In Advance Should I Book A Vehicle?
We recommend booking at least 24 hours in advance to ensure availability. However, we always encourage our customers to book as early as possible to guarantee the vehicle you want is available.
What Are The Pick-Up Times For Your Vehicles?
Our pick-up times vary depending on the vehicle and location. Please contact us for more information.
Are There Any Extra Fees?
We aim to be transparent with our pricing, which includes all necessary fees. However, in certain circumstances, additional charges may apply. Please contact us for more information.
How Do I Book Accomodation?
If you are a registered business or charity simply contact us with your accomodation requirements. Once of our specialist booking managers will work with you to select the best available accomodation to suit your business needs.
Who Can I Contact During My Trip?
Once your stay has been booked you will be assigned a booking manager who will be on call should you ever need any assistance during your Luxe Drive or Luxe Stay.